What are the text banking commands?
See the
commands page for a full listing of all commands. Alternatively, you may text
CMD to obtain the list of commands via text message.
How is text banking secure?
Text banking is secure because you view accounts by nicknames you set, not account number. There is no detailed personal information being transmitted.
Please view our detailed security policy
here.
Will text banking work on my phone?
Text banking will work as long as your carrier supports text messaging. Check with your carrier for details about text messaging charges.
Does my mobile carrier support text banking?
Currently, text banking is supported by the following carriers:
* AT&T
* Boost Mobile
* Cricket
* Nextel
* Sprint
* T-Mobile
* US Cellular
* Verizon
* Virgin Mobile
Are text commands case-sensitive?
No, commands can be sent in lowercase (bal) or all capital letters (BAL).
What should I do if I get a new phone or phone number?
If you have a new mobile number, visit the Account Profile page to update your contact information.
I forgot my password! How can I change it?
Go to the
login page and click the "Forgot your password?" link to reset your password. You will then be able to log in and set a new password right away.
Will text banking work on my pre-paid service plan?
At this time, pre-paid carriers do not support text banking.
Who can I contact if I have a problem or need help?